FAQ: Pool Division

Q: How to book a pool opening/closing, maintenance call, and or pool cleaning?
A: You can either book through our website, call us directly at (289) 719-2216, or email us at Info@Season2Seasonltd.com

Q: What services does Season2Season provide?
A: We provide a variety of services such as Pool Openings, Service Calls, Sand Change, Liner Installation, Liner Repairs, Liner/Paint Removal, Pool Paintings, Salt System Installation, Pump Replacement, Above-Ground Pool Installations, and Cleaning Services.

Q: What areas do you services?
A: We are pleased to services the Greater Niagara Region and Hamilton area, as it relates to all of your pool needs.

Q: What cleaning packages do you offer?
A: We offer weekly, bi-weekly, monthly, and seasonal maintenance packages. Call or email us today to learn about our competitive rates.

Q: Does Season2season repair pool liners?
A: Yes, our team repairs liners as well as performing full liner installations

Q: Does Season2season paint concrete pools? 
A: Yes, we paint concrete pools with premium rubber adhesive paint.

Q: Does Season2season install above-ground pools?
A: Season2SeasonLTD. does above-ground pool installations, and requires an initial consultation in order for us to be in a position to produce an accurate quote.

Q: How long will it take you to build my above-ground pool?
A: We will begin by letting you know how many if any, builds we have in our queue at the time of your inquiry. Afterward, we will perform a consultation to get a better understanding of what you are looking for, what materials will be involved, how long it will take to get the material in question, and the expected labour associated with the project. Once we have provided a quote with an expected build time we will forward a contract for the client to sign.

Q: What do I do if my returns are not pushing water?
A: If you notice that returns in your pool are not pushing water through, but your pump is on, this typically means that there is an issue with the flow or suction of your system. If you aren’t familiar with your pool’s system we encourage you to turn off the system and book a quick service call with our team.

Q: How do I get an in-ground liner back in my pool’s track?
A: Once your liner has begun to fall out of its track it is important you act as soon as possible to prevent irreversible damage to your liner and pool. If you have experience with liners you can purchase Liner Lock. However, we always encourage you to let professionals tackle an issue such as this.

Q: What to do if there is a leak in my pool system?
A: If you see a leak coming from either your pump or your filter we recommend you turn off your system immediately. We encourage you to then email or call us to book a service call so one of our trained professionals can come and evaluate the situation.

Q: What do I do if I have a question that wasn’t on this page?
A: Give us a call at (289) 719-2216 or shoot us an email at info@Season2Seasonltd.ca as we would be more than happy to answer any question you might have.

FAQ: Property Division

Q: What do you do?
A: We take a tailored approach to meet the unique needs of each client we work with, to help streamline the leasing and management process as it relates to residential investment properties. Our goal is to help you grow your investment portfolio while eliminating all of the headaches involved with finding qualified tenants, to the daily management of your property.

Q: What areas do you service?
A: Season2Season is pleased to service the Greater Niagara Region and Hamilton area, as it relates to all your leasing and property management needs.

Q: What’s included in your straight lease services?
A: We perform professional photography, a custom walkthrough video, run an extensive marketing campaign on a variety of high-volume platforms to ensure vacancy rates are reduced, schedule private viewings in accordance with public health recommendations, conduct a two-phased authentication process, and report on behalf of the tenant to the homeowner, carry out a market analysis to ensure rent is priced competitively to the market while eliminating all the headaches involved with your investment property.

Q: What’s the difference between your leasing and management services?
A: A straight lease ends once we have filled the vacancy with a qualified tenant, whereas our management services have us working with you the homeowner on a monthly basis.

Q: What’s included in your management services?
A: Our management service is comprehensive in nature where we work with the homeowner to streamline everything from rent collection, property maintenance, facilitating contract work when necessary, addressing tenant complaints, ensuring the property has received a quarterly fire inspection, property inspections to ensure the property is not being damaged, that it is up to code with all relevant municipal, provincial and federal laws, as well as renewing lease agreements at end of term.

Q: What are the fees associate with a straight lease?
A: We are pleased to note that our Finder’s Fee associated with a straight lease is priced in an extremely affordable manner that reflects the competitiveness of the market. If you are looking for a qualified tenant that will deliver premium rent from Season2Season, we encourage you to contact us today to discuss this service in greater detail.

Q: What are the fees associated with long-term management?
A: We are pleased to note that our monthly management fee associated with our comprehensive management service is priced in an extremely affordable manner, that reflects the competitiveness of the market. If you are looking to streamline your investment portfolio and have a team of trusted professionals tackle the heavy lifting from day to day we are more than happy to discuss your unique needs and competitive rates in greater detail.

Q: If my property becomes vacant after the terms of the lease agreement is there a fee associated with finding another tenant?
A: Should your property become vacant, at no fault of our own, such as a tenant decides to move out after the term of their residential lease agreement, our team will implement best practices for our industry. During this instance we will be performing a straight lease on behalf of our client and our associated Finder’s Fee will be charged. With that in mind, our fee is extremely competitive and we encourage you to reach out to us to discuss in greater detail the rates and what is included with this service.

Q: What do I do if I have a question that wasn’t on this page?
A: Give us a call at (289) 719-2216 or shoot us an email at info@Season2Seasonltd.ca as we would be more than happy to answer any question you might have.